Service
Senior journeys in Neumünster: with time, patience and an arm to hold on to
To the doctor, the hairdresser, the family, or back to the care home: we drive seniors the way you would want your own parents driven. No rush, help with getting in and out, and the rollator naturally comes along.
Pay online for fixed-fare trips, otherwise in the taxiPrice up front · free cancellation · 04321 22200
Pay online with PayPal, card, Apple Pay or Google Pay, or in the taxi
Rather call? 04321 22200, Day and night.
Driving without the rush
Some journeys simply take a little longer, and that is fine. Our drivers get out, open the door, offer an arm and wait until you are safely seated. Nobody is watching the clock.
The same goes at the destination: only when you have arrived safely, at the practice door, the entrance or with your family, does the car move on. For passengers who are slower on their feet, that is the real difference from the bus.
Pickup at the care home
We collect residents right at the home, just as agreed with the house: at the gate, at reception or on the ward. The driver announces himself so the staff know the journey is starting.
On the way back he brings you inside in the same way and never simply drops anyone at the kerb. If the care staff want fixed arrangements, we stick to them, the same on every journey.
A rollator, walking stick or folding wheelchair naturally comes along. The driver stows it in the boot and sets it up again at the destination.
Fixed appointments everyone can rely on
Many of our senior journeys are rituals: Thursdays to the hairdresser, monthly to the GP, Sundays to lunch at a daughter's. We set such appointments once and then drive them reliably, week after week, without anyone having to order again.
That takes the pressure off relatives and care staff too: everyone knows when the car is coming, and nobody has to phone every time. If something changes, a call to 04321 22200 is enough.
The children can book too, from anywhere
Often it is sons and daughters organising the journeys, even though they do not live in Neumünster themselves. With us that is easy: you call or book via the form and enter your parents' address as the pickup address. In the "Note for the driver" field you write what he should look out for, say the rollator or the doorbell on the raised ground floor.
Your parents do not have to handle payment either. On request we collect the journeys and invoice the family monthly, for example; then nobody needs cash or a card in the car. Paying in the car itself of course still works too, in cash or by card.
What a journey costs
Within Neumünster the meter charges the official tariff: €4.60 base fare during the day plus €2.30 per kilometre for the first six kilometres, then €1.90. A three-kilometre ride across town comes to around €11.50. The pickup costs nothing, and neither does the driver's help.
For destinations outside, say a clinic in a neighbouring town or a visit to relatives, a fixed price applies which you see in the form before booking. All routes are on our fixed prices page.
Frequently asked questions
Does the driver help with getting in and out?
Yes, always. He opens the door, offers an arm and waits until you are safely seated; at the destination he walks you to the entrance. This help costs nothing extra.
Can I book a journey for my mother as a relative?
Yes, by phone on 04321 22200 or via the booking form, even from another city. Enter your mother's pickup address and put anything worth knowing in the "Note for the driver" field.
Can the journeys be invoiced to the family?
Yes. On request we collect the journeys and invoice them to relatives monthly, for example. Then nobody has to pay in the car.
Do you collect directly at the care home?
Yes. The driver announces himself at the gate or at reception, just as agreed with the house, and brings you back inside the same way after the journey.
Does the rollator come along?
Of course. The driver stows it in the boot and sets it up again at the destination. A brief mention when booking is enough, and a car with plenty of room will come.
Can we arrange a fixed weekly appointment?
Yes. Fixed journeys, say every Thursday to the hairdresser, are scheduled on a standing basis without anyone having to order again. For changes, a call to 04321 22200 is enough.